zombies in Beyond The Box brand colours

The Modern-Day Zombie Apocalypse

The Modern-Day Zombie Apocalypse is upon us.  Workplace zombies are aimlessly dragging themselves down the aisles looking for someone to feed on, passing their lack of thirst for their role on to any colleague that spends even the smallest amount of time with them.  The infection can spread in only a matter of moments. Disengaged, lifeless, fleshy forms travel in …

Transfer- A Journey logo

Transfer- A Journey

We are delighted to announce that here at Beyond The Box HQ we are partnering with Polkadot Consultants Ltd, leaders in this specific area of Equality and Diversity, in offering the innovative seminar, Transfer- A Journey. Transfer approaches understanding the Trans* experience from a non-Trans* perspective, and will be a vital tool in any organisation’s Equality and Diversity portfolio.  Aiming …

Hair and Beauty salon, Paris

Selling Products in the Salon?

Many hair and beauty havens view themselves as simply offering a service, and rarely consider the option of selling products in the salon. Visits to salons are opportunities to be treated and pampered, but whatever the reasoning for the client’s visit they are in a very hot sales seat!   The salon client is the perfect audience for any sales person; they …

driving brand loyalty

Driving Brand Loyalty

Driving brand loyalty requires a deep amount of commitment from a brand. Brands need to humanise the shopping experience that they offer to their customers; identifying their customer’s wants and needs by speaking to them through emotional and connected values. So, how can your brand connect with customers through emotion?   Of course, brands need to ensure that their branded communication …

Two people shaking hands. customer Service

Customer Service. The Friendly Chap Waiting to Assist

Customer service is more than just ensuring client satisfaction, it’s about building and maintaining a long lasting relationship. Customer Service stands firm at the forefront of your favourite retailer’s door. He welcomes you with his subtle charms, being witty yet polite, making you feel comfortable in his presence. If successful, you and Customer Service will become great friends. You will …