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Outsourcing HR

Outsourcing HR- It’s good for business.

Human Resources, or HR, is integral to the structure of your business.  From managing benefits and time off, all the way through to handling legal concerns, having access to a HR body helps to streamline your company’s processes and make culture integration easier. 

Understanding the importance of your HR department is undeniably a given, but although businesses are able to recognise the necessity of both owners and employees having access to HR, the complexity of the role itself is not always understood.

HR’s ultimate goal is to help employees do their best in their jobs.  Turning current and potential employees into dedicated members of your company brings a positive ROI, effectually helping your business to become more profitable. 

How does HR do this? 

A Human Resources personnel strategically treats each of your company’s employees as a customer, and whilst there are a very large number of tasks that a HR body has the ability to perform some of the main responsibilities that fall under their remit are as follows:

  • Managing employee benefits and time off
  • Facilitating streamline culture integration 
  • Mediating and resolving interoffice conflicts
  • Ensuring employment laws are being followed- protecting both employee and employer

Through framing the HR/employee relationship as a series of sales/customer interactions, brand advocacy is achieved and distributed through the very members of your workforce.  As a company expands so does the demand for HR services, regardless of the size of an organisation. 

HR is important.

When looking for a new job, prospective employees rank the perks and benefits offered by a company high in their list of priorities.  Having a HR professional on board means having a body to negotiate and converse with any third parties you are using to provide benefits to your employees.  It means having an individual who can keep you up to date with any employees overusing or underusing their holiday and sick day allowance.  It also means that you can maintain high engagement levels from your employees as a direct result of HR professionals promoting the knowledge and usage of the benefits that your organisation provides. 

Poor progression and development lead to a lack of engagement. 

A large employee turnover effects your bottom line, and a considerable contributor to losing valuable talent is a lack of opportunity for progression.  However, even if there are promotions available to an individual that same individual with still look to progress outside of an organisation if there is a distinct vote of no confidence in a company’s leadership or management. 

Outsourcing a HR professional to initiate managerial development training enhances trust in your organisation’s leaders.  Through implementing successful training and development workshops for managers, employees will be more likely to work towards qualifying for more advanced positions through the capable coaxing of their freshly trained leaders.

Interoffice conflicts are bad for business. 

Initially, the first few sick days taken by an employee can go unnoticed, but when a particular pattern emerges what appropriate action should be taken?  Avoiding work because of conflict with other team members and managers is not unheard of, but it shouldn’t be happening.  Alongside a reduction in productivity rates, the individual’s wellbeing is also considerably affected.  

Workplace disputes are difficult to navigate, and many employees are reluctant to approach their bosses about problems with a colleague. Bosses themselves cannot be expected to know how to come to a peaceful resolution without the necessary training to do so.  Having access to a HR body, a professional who is trained in conflict resolution, makes the process far more manageable.  The less conflict you have, the happier and more engaged your team will be. 

What is the cost of a lack of HR? 

Aside from the difficulties of keeping track of applicable laws to ensure your company is on the right track, if there is no HR professional to turn to in the event of an allegation issues can go unresolved until they escalate to litigation.  On the other side of the spectrum is the problematic nature of recruiting the right individual for the open position.  No matter the size of a company, no company can afford to poorly hire.  

Growing numbers of employees would rather take additional benefits over a pay raise, and without a HR professional an organisation runs the risk of being far less competitive than their competitors, or even being out of compliance with the benefit that they actually provide.  Bad impressions are lasting impressions. 

When looking to keep your retention rates above the desired 85%, your company culture must also be in tip top shape. Having a HR strategy in place helps to continuously improve company culture and successfully moderate conflicts in the workplace.  HR professionals have the time and experience to develop and implement an applicable strategy that not only builds a cultural vision, but reinforces core business values to be prevalent throughout your organisation.  

Can you afford to not outsource your HR needs?

Here at Beyond The Box we aim to make your employees your greatest assets.  Contact us today to learn a little more about our effective HR management services. We’re looking forward to hearing from you soon. 

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