Garden centre

What can other retailers learn from DIY and Garden Centres?

Do you ever go shopping unsure of exactly what it is you want or need? Well, you’re not alone. Plenty of people turn to retail staff seeking informed advice, a little guidance or just an opinion – especially DIY and Garden Centre customers. That would explain why according to our research, 50% of them are likely to shop in store. …

The ace that retailers have

Retail training to give a sales team great interpersonal skills has never been as important as it is today. If a retailer wants to survive against the increasing competition of Internet sales and TV shopping channels they need to recognise the one great ACE that they have up their sleeve. That ACE is the ability to build a face-to-face relationships …

Enhancing Communication Through NLP

Indesit Company is a top three European household appliance manufacturer, with brands such as Indesit, Ariston and Hotpoint. They recognised the importance of NLP in increasing the effectiveness of their sales force. Indesit Company asked Beyond The Box Ltd, who specialise in NLP training, to develop and host a course on ‘Communication in the Workplace’. This course proved so successful …

Increasing Sales for the Indesit Company

Top European household appliance manufacturer, Indesit Company with brands such as Indesit, Ariston and Hotpoint, commissioned Beyond the Box to formulate and deliver a bespoke sales training programme. The company approached Beyond The Box because of their strong background in NLP, as they were looking for course that included techniques from this discipline. NLP is founded on the school of …